Impressum & Privacy Policy

Company Name: Clara Gulde
Legal Form: Einzelunternehmen

Registered Office: Geirerweg 20, 39054 Oberbozen, Italien.

Contact Information:
Phone: +39 333 394 1203
Email: hello@claragulde.com
VAT Number: IT03204100212

Responsible for the Content:
Clara Gulde

Images:
Machiel van der Veer (veersuals)
Clemens Santa
Anita G. (kalanita)
Patrick Schwienbacher
Benjamin Pfitscher

1.Introduction

We at Clara Gulde we prioritize the protection of your personal data. This Privacy Policy outline show we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679) and the Italian Data Protection Code (Legislative Decree No. 196/2003).

By using our website www.claragulde.com you agree to the collection and use of your personal data as described in this policy.

2. DataController

Company Name: Clara Gulde
Registered Address: Geirerweg 20, 39054 Oberbozen, Italien
Contact: hello@claragulde.com +39 333 394 1203

For data protection-related inquiries, you may contactClara Gulde under these contact details.

3. Data We Collect

We may collect and process the following personal data:

• Identity Data: Name, surname, username
• Contact Data: Email address, phone number, postal address
• Technical Data: IP address, browser type, operating system,     device information
• Usage Data: Browsing activity, interactions with our     website
• Marketing and Communication Preferences: Subscription choices, feedback

4. How Do We Collect Your Data?

We collect personal data:

• When you provide it directly (e.g., via forms, email, or purchases)
• Through automated technologies (e.g., cookies, analytics, IP tracking)
• From third-party sources (e.g., social media integrations, payment processors)

5. Purpose of Processing Personal Data

We process personal data for:
✔ Providing and improving our services
✔ Processing payments and fulfilling orders
✔ Communicating with you(customer service, inquiries)
✔ Sending newsletters or promotional material (if consent is given)
✔ Ensuring website security and fraud prevention
✔ Complying with legal obligations

The processing is based on Article 6(1) GDPR, including consent, contractual necessity, legal obligations, andlegitimate interest.

6. LegalBasis for Processing Personal Data

According to GDPR Article 6, our legal bases for processing include:

• Consent (Art. 6(1)(a) GDPR) – When you explicitly agree to data collection (e.g., newsletter subscription)
• Contractual Necessity (Art. 6(1)(b) GDPR) – When data is required to fulfil a contract (e.g., processing an order)
• Legal Obligation (Art. 6(1)(c) GDPR) – When necessary to comply with laws (e.g., tax regulations)
• Legitimate Interests (Art. 6(1)(f) GDPR) – When we have a business interest that does not override your rights (e.g., security, analytics)

You can withdraw consent at any time by contacting us at hello@claragulde.com

7. DataSharing & Third-Party Access

We do not sell personal data.However, we may share data with:

• Service Providers: Hosting services, payment processors, email marketing tools
• Regulatory     Authorities: If legally required
• Business Partners: If necessary for fulfilling contractual obligations

All third parties comply with GDPR Data Processing Agreements (DPAs).

8.International Data Transfers

If personal data is transferred outside the EU/EEA, we ensure protection via:

• Adequacy Decision (Art. 45 GDPR) – When the recipient country is GDPR-compliant
• Standard Contractual Clauses (SCCs) (Art. 46     GDPR) – When no adequacy decision exists

We take extra security measures to ensure compliance.

9. DataRetention Period

We retain personal data only as long as necessary:
✔ Customer accounts: Until deletion request
✔ Purchase data: Retained for tax/legal compliance (typically 5–10 years)
✔ Marketing data: Until consent is withdrawn

Once no longer needed, we securely delete or anonymize your data.

10. Your GDPR Rights

Under Articles 15-22 GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase ("Right to be Forgotten") data when no longer necessary
• Restrict     processing under certain conditions
• Data portability, receiving data in a structured format
• Object to data processing for direct marketing
• Withdraw     consent at any time

To exercise your rights, email hello@claragulde.com. We process requests within one month.

11.Automated Decision-Making & Profiling

We do not use automate decision-making or profiling that significantly affects users.

12. Cookies& Tracking Technologies

We use cookies for functionality, analytics, and marketing purposes. You can manage cookie preferences through your browser settings. More details can be found in our Cookie Policy below.

13. DataSecurity

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

14.Complaints & Supervisory Authority

If you believe your data protection rights have been violated, you have the right to file a complaint with the supervisory authority:

Supervisory Authority: Garante per la protezione dei dati personali (Italian Data ProtectionAuthority)

Address: Piazza Venezia 11, 00187 Rome, Italy

Phone: +39 06.696771

Email: protocollo@gpdp.it

Website: https://www.garanteprivacy.it/

We encourage you to contact us first athello@claragulde.com to address your concerns directly before reaching out tothe supervisory authority.

15. Updates to This Privacy Policy

This policy may be updated periodically. The latest version will be published on www.claragulde.com

Last Updated: 25.02.2025

Cookie Policy

Effective Date: 25.02.2025

1.Introduction

We are committed to ensuring the privacy of our website visitors. This Cookie Policy explains how we use cookies and similar technologies on our website, www.claragulde.com (the "Website"), in compliance withthe General Data Protection Regulation (GDPR) and the guidelines of the Italian Data Protection Authority (Garante per laprotezione dei dati personali).

2. What AreCookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites function efficiently, enhance user experience, and provide information to the site owners.

3. Types ofCookies We Use

We use the following categories of cookies on ourWebsite:

• Strictly Necessary Cookies: These cookies are essential for the     operation of our Website. They enable core functionalities such as     security, network management, and accessibility. Without these cookies,     services you have requested cannot be provided.
• Performance and Analytics Cookies: These cookies collect information     about how visitors use our Website, such as which pages are visited most     often and if users receive error messages. This data helps us improve the     Website's performance and your user experience.
• Functional Cookies: These cookies allow the Website to remember     choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
• Targeting/Advertising Cookies: These cookies are used to deliver     advertisements more relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the     effectiveness of advertising campaigns.

4.Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics and advertising purposes. These third parties may collect information about your online activities over time and across different websites. We ensure that our partners are GDPR-compliant and provide adequate protection for your data.

5.Obtaining Your Consent

In line with GDPR and Italian regulations, we obtain your consent before placing non-essential cookies on your device. When you first visit our Website, a cookie banner informs you about the use of cookies and provides options to accept, reject, or customize your cookie preferences.

6. Managing and Disabling Cookies

You have the right to accept or reject cookies. You can manage your cookie preferences by:

• Cookie Consent Banner: Adjusting your preferences through the cookie consent banner presented upon your first visit or by accessing     the [Cookie Settings] link available on our Website.
• Browser Settings: Most web browsers allow control of cookies through their settings. You can set your browser to refuse cookies or     delete existing cookies. However, please note that disabling cookies may affect the functionality and performance of our Website.

7. DataProtection and Privacy

We are committed to protecting your personal data. For more information on how we process your personal information, please refer to our Privacy Policy above.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about our use of cookies. The"Effective Date" at the top indicates when the latest changes were made.

9. ContactUs

If you have any questions or concerns about this Cookie Policy, please contact us at:

Clara Gulde

Address: Geirerweg 20, 39054 Oberbozen, Italien.

Email: hello@claragulde.com

Phone: +39 333 394 1203

Terms and Conditions for Retreats

For retreats that qualify as package tours under applicable laws, we collaborate with official tour operator partners. During the booking process for a retreat with Clara Gulde, we will clearly provide the name and contact information of the responsible tour operator, along with their specific Terms and Conditions.